Menu of Services

Cross Jewelers is a fine jewelry store with one location in Portland, Maine. We specialize in classic
well-made jewelry.

Gem Resetting

Giving an updated look to a gem that’s been sitting unworn for years in your jewelry box is a rewarding
experience. From our various jewelry collections we offer resetting of your family heirloom diamonds into
most of our designs.

This year’s resetting season is from January 1st to September 1st. (End date some years can change
without notice.  It's best not to wait until the end of our resetting season.) Resetting projects typically
take 8-12 weeks.

Our resetting services are also offered for family heirloom colored gems. Rubies, sapphires, topaz,
amethyst, etc.*

*Excluding emeralds and opals. Do to the fragile nature of these gems we only work with emeralds and
opals that we have sold.


We offer appraisal services on any item sold by Cross or previously appraised by Cross. Initial appraisal
documentation is free on all cross purchases over $500.  We also offer re-evaluation appraisals on all items
we have previously sold.

In addition, we appraise gems being remounted into one of our designs with the exception of recently
acquired diamonds (those purchased from other stores after the year 2000).

Appraisals for Jewelry Sold by Other Stores

Whenever possible it’s best to return to the original seller for appraisal updates. Original sellers are often in
the best position to provide the most accurate replacement value in the event of loss or damage.

The following are several local jewelry firms you may want to inquire for jewelry appraisal services:

     Springers, Portland………....207-772-5404
     Days, South Portland……….207-780-6052
     Browns, Freeport…………....207-865-4126

Independent Jewelry Appraisal Services

     New England Gemological Laboratory
               and Appraisal Services, Ogunquit……....207-852-4502
     New England Gem Appraisals, Kennebunk…....207-604-4423

For highly specialized items of fine jewelry you may want to consider finding an appraiser in a larger market
such as Boston or New York.

Fine Jewelry Repair

While we do repairs on all items we sell, we are not currently offering repair services on items sold by other

For repairs on jewelry acquired from other stores our recommendation is to return to the original seller if
possible. The original seller is in the best position to efficiently and economically do repairs or restoration
work. Also, your piece of jewelry may still be under warranty.

Even if the item was purchased in another state, working with that jeweler through the mail is still often the
best course.

If the original seller is no longer in business there are several southern Maine retail stores still offering full
repair services:

     Springers, Portland………....207-772-5404
     D Cole, Portland……....…….207-772-5119
     Days, South Portland……….207-780-6052
     Browns, Freeport…………....207-865-4126

Watches and Watch Repair

Our focus is on jewelry; we do not sell, repair or appraise watches. If you are in the Portland area, our best
suggestion for watches or watch repair is Swiss Time at 86 Exchange Street in Portland, Maine.


Engraving a date or message on a piece of jewelry adds a wonderful personal touch. It’s also fun for family members a generation or two later to know who wore a particular piece and when.

We can machine or hand-engrave most of our ring designs. If you would like to have one of our pendants, bracelets, or pins engraved give us a call, hand-engraving may be possible.

Machine engraving is free and is simple block lettering. Hand-engraving can often accommodate more letters if space is limited. If hand-engraving you can choose script lettering, add symbols or foreign characters. There is a charge for hand-engraving, and it typically takes 2 weeks.

Wedding rings are the most frequently engraved piece of jewelry. Typically the givers initials are first, the recipients are next, then a date. Example: XYZ TO ZYX  MM-DD-YYYY

We do not engrave items purchased from other stores.

We Buy Jewelry

When the time comes to sell your diamonds, gemstones, gold, silver, or platinum jewelry, a trusted jeweler
is your best advisor. In addition to broken chains and worn-out rings we are always interested in unique
and fine jewelry, especially period pieces c.1960 and before. We offer immediate cash payment.

Our Areas of Specialty

Engagement Rings – We are well known for our active lifestyle engagement rings that are practical,
wearable, durable and absolutely beautiful. In addition to the active lifestyle collection we have classic
prong-set styles. All are set with Cross Royal Ideal-cut diamonds (the world’s most stunning diamond).

Blue Sapphires - The finest true blue sapphires in America. You’ll immediately see the difference in our
sapphires we guarantee it. If you love blue we have a must see collection.

Maine tourmaline - We are passionate about the gems found in our state. Cross is the source for the best
selection of authentic Maine tourmaline, maintaining the largest collection in the world of fine Maine
tourmaline jewelry.

New England Inspired Designs - Jewelry inspired by the state of Maine and New with an emphasis on our
New England nautical heritage.